Beyond the Busy Signal: How to Handle Your Call Volume

Wednesday, November 2, 2016 at 11:00AM 

It’s almost that time of year—the days are getting shorter, employees want to take time off to spend with their families, and your business is at its busiest. So, what happens when your staff is spread thin or customers call after hours looking for help, and no one answers the phone? They pull out the phone book and your competitor gets their business. 

 
In this webinar, David Martin and James Putnam of Time Communications, a call-answering service based in Minnesota, review the common issues small businesses face, how the cost of just one missed phone call can impact the bottom line, and how today’s technology can help improve your customers’ experience. 

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