Business Development Series: Customer Service – Define, Equip & Motivate

We’ve all been there…  Whether calling a business or walking in, we’ve experienced less than stellar customer service.  While as the customer, it can be incredibly frustrating, as the employer, it is disheartening.  But with all of the changes in the last year regarding how business is done and challenges in staffing, it is tough enough to keep employees, let alone have time to keep the customer service at the expected level.
 
Join us for the virtual Business Development Series: Customer Service – Define, Equip & Motivate and learn from these panelist members as they share how to establish a culture of customer service, train your team and keep motivation consistent in the workplace:

• Brandon Ralph, Manager, Bruno's Pizza
• Duane Boeder, Branch Manager, Advanced Business Methods 
• Shaneille Ulmer, Marketing Director, Bismarck Motor Company